Privacy Policy
Last updated: October 22, 2025
Dubai Nutrition (“we”, “our”, “us”, or “the Store”) operates this website and provides its content, features, products, and services (collectively, the “Services”) to offer you, the customer (“you”), a quality shopping experience.
Our Store is powered by Shopify , which enables us to deliver the Services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, make a purchase, or otherwise engage with our Services, or when you communicate with us.
In case of any conflict between this Privacy Policy and our Terms of Service, this Policy shall prevail with respect to the collection, processing, and disclosure of personal data.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.
Personal Data We Collect
“Personal Data” refers to information that identifies, relates to, or could reasonably be linked to an individual.
We may collect or process the following categories of personal data depending on how you interact with the Services, where you live, and applicable laws:
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Contact details: name, billing/shipping address, phone number, and email.
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Financial information: payment card details, billing data, transaction information, and payment confirmations.
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Account data: username, password, security questions, and preferences.
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Transaction details: items viewed, added to cart, purchased, returned, or exchanged.
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Communications: messages and information shared with our customer support team.
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Device information: browser type, IP address, and unique device identifiers.
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Usage data: how and when you interact with the Services, including navigation patterns.
Sources of Personal Data
We may collect personal data from:
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Directly from you — when you create an account, make a purchase, or communicate with us.
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Automatically — through cookies, analytics, or when you browse our website.
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From service providers — who process data on our behalf (eg, Shopify, payment gateways, logistics).
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From partners or third parties — such as marketing or advertising networks.
How We Use Your Personal Data
Depending on your interaction with us, we use your data to:
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Provide and improve our Services: process orders, manage your account, fulfill shipments, handle returns, and personalize your shopping experience.
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Marketing and advertising: send promotional emails, show personalized ads, and provide product recommendations.
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Security and fraud prevention: verify accounts, detect fraudulent or unauthorized activity, and maintain a safe environment.
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Customer support: respond to inquiries, resolve issues, and offer assistance.
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Legal compliance: meet applicable laws, enforce our Terms, and respond to lawful requests.
How We Share Personal Data
We may share your data with:
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Shopify and other third-party service providers (eg, IT, payment processing, shipping, analytics).
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Business and marketing partners to show personalized ads or promotions, in accordance with their privacy policies.
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Social media integrations or partners, when you interact through those platforms.
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Affiliates or corporate entities within our group.
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Legal authorities , if required by law, or as part of business transfers such as mergers or acquisitions.
Shopify Relationship
Our Services are hosted by Shopify , which collects and processes certain data to deliver and improve the platform.
Your information may be transferred and processed in countries other than your own.
For details on Shopify's privacy practices and your rights, visit the Shopify Consumer Privacy Policy
Third-Party Websites and Links
Our website may contain links to third-party sites.
We are not responsible for the privacy or security of such sites or the accuracy of their content.
Any data you share on those platforms is governed by their own privacy policies.
Children's Data
Our Services are not directed to children, and we do not knowingly collect personal data from individuals under the age of majority in their jurisdiction.
If you believe a minor has provided us with their data, please contact us to request deletion.
Data Security and Retention
We take reasonable precautions to protect your information; however, no system is completely secure.
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
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Access: request a copy of your personal data.
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Deletion: request that we delete your information.
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Correction: request updates or corrections.
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Portability: request data transfer to another provider.
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Withdraw consent: revoke consent where applicable.
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Marketing preferences: opt out of promotional emails at any time.
If you are located in the UK or EEA , you may also:
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Object to or restrict processing.
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File a complaint with your local data protection authority.
To exercise your rights, contact us using the details below.
International Data Transfers
We may transfer and store your personal data outside your country of residence.
When doing so, we rely on Standard Contractual Clauses or equivalent safeguards to ensure adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted here with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:
📧 dubainutrition.online@gmail.com
📍 Rúa García Caamaño 19, Vilagarcía de Arousa, PO, 36600, ES
For data protection purposes, Dubai Nutrition is the data controller of your personal information.